COVID-19 UPDATES

Coronavirus (COVID-19) – Business Continuity Update

IWCF continues to closely monitor the developing COVID-19 situation.  Our priority is to ensure the health, safety and wellbeing of our employees, members and visitors whilst continuing to deliver our services.

We are working hard to ensure that we take all necessary steps to mitigate any possible impact to our customer operations while maintaining the welfare of our employees, customers, contractors and other stakeholders.

We wanted to share some information and new measures we have introduced to ensure we operate “business as usual” over the coming weeks.

Our Employees

We have adopted a home working policy. We are confident our approach to working remotely means the measures we have in place can ensure business continuity.

We are encouraging staff to limit face-to-face contact unless absolutely necessary to help reduce the risk of infection. Our employees are available to discuss any issues by phone, or have virtual meetings using Microsoft Teams.

All employees are available as usual on their mobile numbers and email addresses.

Travel

Travel is restricted in line with official advice. Business travel is restricted to ‘essential’ travel only.

Official guidelines on isolation are being followed for employees returning from any affected areas.

We have temporarily suspended onsite scheduled visits for audits, Train the Trainer and Assessor Courses until further notice.

Candidate Certificate Extensions

Since announcing the certificate extension procedure on Friday 13th March 2020, we have received a high volume of requests which we are currently processing as quickly as possible.

Candidates will only receive a response from IWCF regarding the extension in the following circumstances:

• After completing the online form, the candidate emails certification@iwcf.org to request a confirmation letter;
• The extension request requires further investigation.

Otherwise, once you have completed the online form, please trust that a 90-day extension will be applied.

Future Updates

After introducing the above measures and in line with official guidance, we would like to assure you that it is business as usual within our organisation.  As this is a fluid and rapidly changing situation, we will continue to closely monitor developments and will provide you with updates as required.

Please continue to share our updates with your customers and candidates.

We’d like to thank our members, stakeholders and colleagues for their patience and support during this time.

As a membership organisation and in line with our core values, the safety and well-being of our members, stakeholders and employees is a priority to us.

The Coronavirus (COVID-19) situation is fast evolving and we are continuing to monitor the situation globally to ensure we are following the very latest advice.

As we all adjust to the new precautions in place, we recognise that there will be candidates who are unable to attend training courses and assessments. In these circumstances we would like to offer the below guidance about their certification expiry dates.

For IWCF Well Control Certificates expiring between 17 February 2020 and 31 May 2020, IWCF will extend the expiry date of those certificates by 90 days. IWCF will review this decision on 01 May 2020.

Candidates – please click here to complete our short form to submit your certificate extension request.

The availability of IWCF Assessor and Instructor Training courses will be reviewed and attendees will be contacted as necessary.

We will continue to monitor the situation and will keep you updated during this time. I would like to take this opportunity to thank you for your continued support and understanding.

If you have any questions, please contact us by emailing iwcfinformation@iwcf.org.