Meet the Team
Senior Management Team
Zdenek has a broad depth of technical knowledge and experience in drilling, completion, interventions - particularly snubbing, well control and well integrity.
Having international experience in Azerbaijan, UK, Russia (Siberia), Denmark, Holland, Italy, Nigeria and the US, Zdenek has been involved with well control matters since his first experience on the Saga Petroleum, well 2/4-14, in 1989 working closely with Boots and Coots. At the time it was the most expensive blowout in the world. Since then, he has been involved in resolving numerous well control incidents both directly and as part of investigations teams.
From 2011 to 2021, Zdenek represented the Norwegian branch on the IWCF board of directors. In 2016 he was elected as Chair of the IWCF board, a position he held until his retirement from Equinor in February 2021.
Reporting directly to the CEO, she ensures the certification programmes and activities align with the mission and goals of the organisation.
Joanna works closely with the accredited training centres to ensure that programme activities comply with all relative legislation and professional standards.
For any questions related to our programmes please contact Joanna.
Lynne manages the IWCF audit programme and quality assurance process and also develops and maintains the compliance programme.
Lynne’s main responsibilities include implementing and maintaining the regulatory policies and procedures across the business.
For any compliance, quality assurance or audit queries, please contact Lynne.
Reporting directly to the Chief Executive Officer, Joyce provides financial support including budgeting information and analysis to assist with effective decision making. She also works closely with the Finance Supervisor to ensure that they maintain good relationships with all members and suppliers.
For any questions related to accounts, please contact Joyce.
Kay helps to ensure the accounting functions of our organisation are carried out in a timely, accurate and efficient manner.
For any questions related to accounts, please contact Kay.
Amy provides liaison between the finance department and the other IWCF teams ensuring we have all the information required to produce timely and accurate financial reporting.
For any questions related to accounts, please contact Amy.
Sarah works closely with our Senior Management and stakeholders to continuously improve the accreditation process and introduce new initiatives.
Sarah attends industry conferences, events, and the Australasian Branch Meetings; building rapport with members and communicating new initiatives and updates from IWCF.
For any accreditation enquiries please contact Sarah
Jodie also works with existing centres to maintain centre details, complete programme reviews, instructor and assessor applications.
Jodie can also assist with booking onto the Train the Trainer and IWCF Assessor courses.
Please contact Jodie for any accreditation enquiries.
Gemma can also assist with booking onto the Train the Trainer and IWCF Assessor courses.
Please contact Gemma for any accreditation enquiries
Nicole also works with existing centres to maintain centre details, complete programme reviews, instructor and assessor applications.
Based in Australia, Nicole supports the Exams team by coordinating the scheduling, certification process for accredited centres in Australia, New Zealand and throughout South East Asia.
Please contact Nicole for any accreditation enquiries
Kerrie’s main responsibilities include approving all quality assurance documentation for IWCF, providing regular statistical analysis of the continuous improvement process, conducting investigations on behalf of IWCF and managing the internal audit function.
Other responsibilities include monitoring and maintaining the H&S and ISO 9001:2015 requirements within IWCF including training for all staff.
For any compliance and quality assurance queries, please contact Kerrie.
Kevin’s other responsibilities include collating and reporting on statistical data in relation to audit findings and identifying areas in need of improvement.
For any audit queries, please contact Kevin.
Mark also undertakes audits and provides technical support to our team of regional auditors.
For any audit queries, please contact Mark.
Ashley works closely with the Compliance and Quality Assurance Manager to plan, schedule and report on the internal audits.
Other responsibilities include collating data for statistical analysis, reporting on continuous improvement and supporting the audit function.
For any quality assurance or document control queries, please contact Ashley.
Working closely with the Head of Operations and FORUM development team, Rachael manages the scheduling and certification process for training centres.
For any examination or FORUM related questions or guidance, please contact Rachael.
Faye works closely with our training centres and invigilators to ensure they have all the necessary information in place on FORUM for upcoming assessments. She is also responsible for approving new schedules in FORUM as well as issuing eCerts to successful candidates when they complete their assessments.
For any questions related to schedules or eCerts, please contact Faye.
Laura works closely with our training centres and invigilators to ensure they have all the necessary information in place on FORUM for upcoming assessments. She is also responsible for approving new schedules in FORUM as well as issuing eCerts to successful candidates when they complete their assessments.
For any questions related to assessments or eCerts, please contact Laura.
Kirsty works closely with our training centres and invigilators to ensure they have all the necessary information in place on FORUM for upcoming assessments. She is also responsible for approving new schedules in FORUM as well as issuing eCerts to successful candidates when they complete their assessments.
For any questions related to assessments or eCerts, please contact Kirsty.
Jenny works closely with the Training and Development department to address all candidate comments and reports on the findings regularly. Jenny also works closely with her team to offer support with translations and maintenance of questions in the system.
For any assessment quality questions, please contact Jenny.
Media and Membership Team
Her main responsibilities include creating IWCF’s communication strategies and delivering these to our key stakeholders including members, candidates and training centres.
By working closely with all departments to gain understanding of new projects, Kirsten ensures these are communicated effectively to our global audience using information notices, monthly updates and social media channels.
Kirsten manages all of IWCF’s membership activity including welcoming new members and supporting all existing members including during the yearly renewal process.
Kirsten often attends industry events to meet with key stakeholders and liaise with potential members to promote IWCF’s values.
For any marketing, event or membership enquiries, please contact Kirsten.
Her main responsibilities are to develop engaging content for key communication channels including newsletters, social media and website articles. She is responsible for the daily management of inboxes and online courses including customer queries. She also supports the administration of membership applications, certification and the membership renewal process.
By working closely with other departments, Corey assists with the implementation of the company mission, vision and values across internal and external communications.
She assists with the coordination and promotion of IWCF events to maximise attendance and engagement from members across the industry. Corey also attends industry events to meet with key stakeholders and liaise with potential members to promote IWCF’s values.
For any PR, communications, event or membership enquiries, please contact Corey.
Training and Development
Rae works closely with Senior Management and key stakeholders to develop innovative, relevant and engaging programmes of training and assessment aligned to our strategic goals.
A key part of Rae’s role is to measure, analyse and report on the performance of our programmes of training and assessment identifying areas for improvement. Rae designs and implements processes to ensure candidates receive a high-quality assessment whilst supporting the development of transformational change initiatives.
For any translation enquiries, please contact Rae.
A large part of Katrina’s role is working with question writers and technical committees to make sure all assessment content is in line with IWCF guidelines.
Katrina is skilled in plain English writing and editing and assists the IWCF team to create clear written communication.
For any translation enquiries, please contact Katrina.
Gloria is responsible for creating and managing translation projects, working with our external translation partner and internal technical translators and reviewers. Gloria also works closely with the Examinations Team to process translated questions and investigate question comments on translations.
Gloria speaks Italian and English, and also understands Spanish and French (A1 level).
For any translation enquiries, please contact Gloria.
Paula assists with the effective development and continuous improvement of IWCF programmes of training and assessment and is responsible for creating and maintaining all technical images used in IWCF assessments.
Paula works closely with technical translators and reviewers to investigate and resolve technical questions related to translated content.
Paula speaks Portuguese and English, and understands Spanish, French and Italian (A1 level).
For any translation enquiries, please contact Paula.
Laura works closely with all Heads of Departments and FORUM development team to ensure successful completion of agreed project deliverables.
For any IT or project related questions or guidance, please contact Laura.
Reporting directly to the Chair, she ensures the ongoing efficient operation of the IWCF Board of Trustee Directors, planning Board meetings and liaising with external regulators and advisors reviewing developments in corporate and charity governance to support Board effectiveness.