FAQ

The first step to becoming an accredited training centre is to become a member of IWCF.  You can find out more about IWCF Membership here.

Once your membership has been approved you can download the accreditation documentation from the IWCF Portal. The application will require supplementary evidence to be submitted for physical resources, management resources, staff resources and course materials.

You can contact the Accreditation Team on accreditation@iwcf.org to arrange a call to discuss your application further.

The primary centre is the main centre for any organisation, The instructors, assessors and course materials will be registered to the primary centre.

The associate centre is a subsidiary of the primary centre. The instructors, assessors and course materials registered to the primary centre can be used for the associate centre.

Primary and associate centres are subject to audit by IWCF.

Accreditation audits of new centres will be conducted upon the completion of their first IWCF course.

When a centre is provisionally approved, a member of the audits team will contact the centre to get an understanding of when this first course is likely to be held so the centre can be added into the audit schedule.

To add an Associate Centre, please complete the Primary and Associate Centre Accreditation Application, available in the IWCF Portal on the IWCF website, and submit it along with any supporting evidence, to accreditation@iwcf.org.

Please note that Assessors, Instructors, and course materials are inherited from the Primary Centre.

All primary and associate centres renew their accreditation annually.

Please note only one associate centre renewal fee will be charged regardless of the number of associate centres which are renewed.

All fees are documented in our Schedule of Fees which can be found here. This is updated annually and is subject to change.

The accreditation team aim to complete this process within 20 working days on receiving a complete application. If additional information is required, the processing time may be extended.

Please visit our Instructor and Assessor page for further information and course calendar dates. Alternatively, you can email accreditation@iwcf.org for assistance.

To book on to a course please contact an IWCF accredited training centre. To find a centre in your area which offers your preferred course, please visit our locations map.

Your chosen centre will be able to confirm the next available course dates and the fees involved.

Before being able to attend a training course, you will be required to register as a candidate in FORUM.

Once registered, candidates will be issued with a unique Candidate Registration (CR) number which you can give to your chosen training centre to book onto a course.

You are only required to register as a candidate once and can re-use the same CR number for all future course bookings.

If a candidate has an eCert which is currently valid and wishes to renew their certification, they can visit an accredited training centre during the 90-day period before their eCert expires.

If the candidate is successful in their re-qualification anniversary dating will be applied. This is providing that the re-qualification is for the same programme, level, BOP (if applicable) and modules as the current eCert.

For example: A candidate currently holds a Drilling Well Control Level 4 Combined Surface and Subsea eCert which expires on 1st September 2025. They complete their Drilling Well Control Level 4 Combined Surface and Subsea course on the 3rd June 2025 and successfully pass their assessment. Their new eCert will be dated from the 1st September 2025 to ensure the full validity is granted.

Candidates who pass their assessment are granted a temporary eCert which is valid for 90 days. Permanent eCerts will then be issued during the 90-day period.

Both temporary and permanent eCerts will be available to view in the candidates FORUM account.

Please contact us and a member of our team will be able to assist you.

There is no grace period for IWCF eCerts.

You can login to your candidate account by following this link: https://www.iwcf-forum.org/Login

You will need the email address and password you registered with to login.

If you have forgotten your password, please use the forgotten password link on the homepage (https://www.iwcf-forum.org/).

The system will send an email, containing a hyperlink to a password re-set page, where you can enter a new password. Please note the hyperlink will only remain valid for 10 minutes. Please also check your spam/junk folder in case the email has not been sent to your main inbox. 

If you can access your FORUM account, please login and make the necessary updates in the ‘My Details’ section.

If you cannot access your FORUM account, please contact us with the following information and a member of our team can assist you:

• Full name
• Date of Birth
• CR Number

To access our awareness courses, please find out more through our elearning page here.

For more information on how to register, how to access the course and your certificate, view our user guide here.

IWCF follow IOGP recommendations as to what levels candidates should sit. This depends on your level of experience and employer requirements.

Download a copy of the latest IOGP 476 Levels Guidance Chart (April 2023 edition) here.

IWCF certifications are valid for the following durations:

• Level 1 and Well Operations Crew Resource Management (WOCRM) certificates do not have an expiry date however can be revisited at any time.
• Drilling Well Control and Well Intervention Pressure Control Level 2 eCerts are valid for 5 years.
• Drilling Well Control and Well Intervention Pressure Control Level 3 and 4 eCerts are valid for 2 years.
• Enhanced Well Control Level 3 and 4 eCerts are valid for 2 years.
• Well Control in Design and Lifecycle Management eCerts are valid for 5 years.

Please contact the accredited training centre where you completed your assessment to enquire about re-sit eligibility and options available.

It’s a terminology management tool designed to organise and define specialist terms used in IWCF programmes and assessments.

The glossary is designed for candidates, instructors, assessors, and anyone involved with IWCF programmes.

Yes! The glossary supports multiple languages to make it easier for users worldwide.

We review and update the glossary regularly to ensure accuracy and relevance.

You can use the suggestions form on this page or email us at assessmentdevelopment@iwcf.org.

Terms are reviewed by IWCF technical experts and language specialists to maintain clarity and consistency.

If you are having difficulty remembering your username, please contact us for assistance.

Click here to be taken to the login page.

Please note that the course is not fully compatible with mobile devices, so we recommend that you use a laptop/desktop and either the Chrome or Edge browser when you register, login and take the course.

Step 1) You can register here.

Step 2) Complete the required fields in the registration form, providing accurate information, including your full name as detailed on your identification document. If you are awarded a certificate, this will be the name that is displayed.

Step 3) After registration, you will receive a welcome email from SkillsVX containing a link to activate your account.

Step 3) Activate your account by following the link, and you will see a message confirming ‘Your account has been successfully activated,’ along with a link to log in to the platform.

Once your account is activated, you can login here.

If you are new to Level 1 and WOCRM, once you are logged in the programmes should appear automatically on your dashboard.

If you are an existing user and have started the course, then your next available module will appear in the homepage.

To start or continue the course, click on the ‘START’ or ‘CONTINUE’ button.

The Level 1 certificate will be issued once you have completed all 7 modules (including the introduction and conclusion) and the knowledge checks with a score of 70% or above.

The WOCRM certificate will be issued once you have completed all 6 modules and completed the knowledge checks with a score of 70% or above.

Once you successfully complete the Level 1 or WOCRM course, you will be sent an email with the certificate attached.

Certificates can also be downloaded at any time from your SkillsVS candidate account following the below steps.

Step 1) Log into your account, and you will see the ‘Required evidences’ widget on your dashboard. This will show how many courses have been completed compared to how many you are enrolled in.

Step 2) Click the ‘Certificates’ progress bar to be directed to the page where you can download the certificates. Paperclip icons will sit beside the courses that you have valid certificates for.

Step 3) Click the paperclip icon for your certificate to automatically download.

Please contact us and we can assist you with updating your name on your certificate.

Level 1 and WOCRM are not fully compatible with mobile devices, so we would recommend you login using a laptop/desktop device and use either the Google Chrome or Microsoft Edge browsers.

Please also follow the below steps on your desktop/laptop which should resolve the issue.

Please ensure the following:

– Adobe Flash Player should be installed and enabled

– Cookies will need to be allowed

– Pop ups will need to not be blocked

– Require access to a good, stable internet connection (ie; not offshore or 3/4G connections)

To clear your cache:

Edge

– Click on the “Hub” symbol in the main menu.

– Then browse to the “History”.

– Now you can click on “Delete the whole History”.

– Check the option “temporary services and files” and confirm the selection with a click on the “Delete” Button.

Chrome

– Click the wrench icon on browser tool bar

– Select Tools

– Select Clear browsing data

– In the dialog that appears, select the checkboxes for the types of information that you want to remove

– Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.

– Click Clear browsing data

Once the above has been completed close the browser window and re-open it, then restart the course. This will allow the machine to download a fresh copy of the module, and then retake the module.

If you are still experiencing issues, please contact us with a full screenshot of your page (including the address bar at the top) and we can assist you further.

Please note that FORUM and Level 1/WOCRM are hosted on different platforms, and you will need to register separately to access the Level 1 and/or WOCRM programme.

If you have not previously registered for a Level 1/WOCRM account, you can do so here.

If you continue to experience any issues with logging in, please send a full screenshot (including the address bar at the top) to contact us and we can assist you further.

The course is not fully compatible with mobile or tablet devices, we advise you to use a desktop or laptop device for a smooth experience.

Suggested hardware requirements

A system with at least an Intel i3 processor (or equivalent), coupled with a minimum of 8-16GB RAM, 1024×768 resolution or higher.

Suggested software requirements

The latest version of Google Chrome or Microsoft Edge for optimal performance.

Ensure you are using the latest version of Google Chrome or Microsoft Edge and the language of your browser is set to Arabic or Brazilian Portuguese.

Chrome browser

– On your Windows computer, open Chrome.

– At the top right, click More. Settings.

– At the left, click Languages.

– Under ‘Preferred languages’, next to the language that you’d like to use, click More . …

– Click Display Google Chrome in this language. …

– Restart Chrome to apply the changes.

Edge browser

– On the Microsoft Edge homepage, click on the three dots on the top right corner of your browser.

– At the bottom of the drop-down menu, click on Settings.

– At the button on the left-hand menu, click on Languages.

– Click on Add languages in the top-right corner.

– Type in the name of the language you want in the Search languages section.

– Click on the button next to the option that says Offer to translate pages that aren’t in a language that I read.

– Click on the 3 dots next to the language you chose.

– Click on Display Microsoft Edge in this language.

On your dashboard under the ‘eLearning’ heading the course will be named in the correct language with the language name in brackets.

For example, Brazilian Portuguese Programa de Nível 1 (brasileiro), Level 1 Programme (English), برنامج المستوى الأول (عربي) – مقدمة (1/8).

There is a 60-minute time out period. All you should need to do is log out and log back in again and you should be able to access the modules again.

Please use Google Chrome or Microsoft Edge as the browser to run the course on a laptop/desktop device and not a mobile phone.

Becoming a member of IWCF gives you a voice within our industry.  We want your voice to be heard so we can continue to implement change and raise the standards of well control training.

Any company or individual involved in or with a special interest in oil and gas exploration and production can apply for membership.

When you become a member, you will be assigned to a regional branch based on your location. Members have the opportunity to attend regional branch meetings to discuss ideas, suggestions and issues within the industry. Your Branch Chairperson can then take your feedback to the Board of Trustees to help drive continuous improvement within our organisation.

The first step to becoming a member is to complete a copy of our membership application form. Please send your complete application to membership@iwcf.org.

Your membership invoice to pay the membership fee will be issued. Once the fee has been paid, we will issue your membership certificate, welcome pack and IWCF Portal login area details.

All fees can be found here. This is updated annually and is subject to change.

Membership runs from 1st January to 31st December. At the end of each year, we will contact you to renew your membership.

Applications received between April and September are pro-rated by quarter.

Applications received from 1^st October are charged at the full membership rate but run until 31^st December in the next year.

Please contact us with the details of the changes required, and our team can assist you with updating your membership details.

Payment for your membership can be made by bank transfer or credit/ debit card.

If you would like to pay for your membership by credit card, then please select GBP as your billing currency.

A candidate is an individual who is interested in completing an IWCF training course and assessment at an accredited training centre.

Membership is available for any company or individual involved in or with a special interest in oil and gas exploration and production.

Each IWCF member is assigned to a regional branch based on geographical location.

There are currently 13 regional branches, and each branch has a Branch Chair and Vice Chair that are responsible for representing this region.  The chairperson of each branch represents their region on the Board of Trustees.

Click here to find out more about the board structure and to download information on the branch representatives.

Please contact us to discuss re-joining as a member.

Please contact us with your details and the team can update your login details.