COVID-19 FAQ's

Frequently Asked Questions

Q: What has IWCF actioned in response to the COVID-19 situation?

A: To ensure our information is accessible to all, we have introduced a dedicated COVID-19 page.  All updates during this time will be posted here alongside our social media channels. This includes the latest updates on our business continuity plan, virtual training and virtual assessments.

We would also encourage you to sign up to our newsletter list to have updates sent to your inbox too.

Q: Are staff still contactable during this time?

A: We have adopted a home working policy. We are confident our approach to working remotely means the measures we have in place can ensure business continuity.

We are encouraging staff to limit face-to-face contact unless absolutely necessary to help reduce the risk of infection. Our employees are available to discuss any issues by phone, or have virtual meetings using Microsoft Teams.

All employees are available as usual on their mobile numbers and email addresses.

Q: Are any training centres still operating?

A: We have created a dedicated page to list which centres are open and potential opening dates for others. We are working with our accredited centres each week to ensure this information is updated regularly for candidates. The information is split into regions to help you find your nearest locations.

As the situation is constantly evolving, please contact your chosen accredited centres for course schedules and availability.

You can access the page here.

Q: Which centres are offering virtual training and assessments?

A: To help our candidates, we have created a page to host our virtual training and assessment providers list so you can find all accredited centres in one helpful place. This list is updated regularly when new accredited providers are approved.

Our locations map is also updated regularly to show which training centres are accredited to offer virtual training and assessments. You can search for them by using the ‘Programmes’ filter and selecting ‘Virtual Training’ or ‘Virtual Assessments’.

Q: What online courses are available to enrol in?

A:  A small number of training centres offer Level 2 as an online course, you can view them here.

You can also visit our locations map and filter by ‘Online Drilling Well Control Level 2’. Please then contact your chosen centre and they will be able to provide you with course dates, costs and how to access the learning materials.

Q: Do I receive an eCert for attending a virtual training course?

A: Candidates will be issued with a certificate of attendance as proof that you attended the course.

Candidates will then be issued a full eCert once they have sat their assessment, either face to face at an accredited centre or a virtually, and achieved a passing grade.

Q: Can new candidates take a virtual training course or only those with an existing eCert?

A: Both new and existing candidates can take virtual training.

If you are a new to IWCF, you will still need to register as a candidate to get a CR number. Register today here.

Q: Can any training centre offer virtual assessments?

A: Centres who are accredited for virtual classroom training will be eligible to hold virtual assessments.

Centres should read the guidance documents that have been circulated, and are also available for download from the Members Login Area. Centres must then submit their application which will be reviewed by our accreditation team.

Q: What levels of training are virtual assessments available for?

A: Virtual assessments are available for candidates who are undertaking Drilling Well Control programme levels 2-4 or Well Intervention Pressure Control programme levels 2-4. 

The practical assessments from level 3 and 4 of the Drilling Well Control programme will also be available virtually using online simulations.

Q: Who is eligible to sit virtual assessments?

A: Virtual assessments are available for candidates who are unable to attend face to face training and assessments.

To be eligible to complete virtual assessments, the following criteria must be met.

  • The candidate must have successfully completed well control training previously.
  • The candidate must be enrolled onto a Drilling Well Control or Well Intervention Pressure Control course at level 2, 3 or 4.
  • The candidate must complete a virtual training course before taking virtual assessments.

The following exception will be allowed if points 1 and 2 are met:

Candidates will be able to sit a virtual assessment if they have completed their face to face training course but are then impacted by COVID-19 restrictions that prevent them from attending the assessment at a training centre. This also applies to candidates that are returning to do a re-sit.